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Terms and Conditions

Welcome to my website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with my privacy policy govern Sarah Tamblyn Designs’ relationship with you in relation to this website.

The use of this website is subject to the following terms of use:
• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• Neither I nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and I expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which I shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to me. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.
• From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• You may not create a link to this website from another website or document without Sarah Tamblyn Designs’ prior written consent.

Shipping

All items are shipped standard by Australia Post in either a mailing tube for art prints or mailing bag for gift cards. Items are shipped within 2-3 business days of payment confirmation. It may take 2-3 weeks for International purchasers to receive items from the date shipped.

Returns and Refunds

Sarah Tamblyn Designs has absolute confidence in the quality of its products and the care in which they are packaged and posted. If you receive a damaged item please contact Sarah Tamblyn within 5 days of receipt at sarah@sarahtamblyndesigns.com. Specific details of the damage will be required prior to sending a replacement.  All damage must be reported within 5 days of receiving order to be eligible for replacement or credit. If you wish to cancel an order you may do so within 24 hours of placing the order. Returns or refunds are not offered for change of mind.

Please note: Customer is responsible for all freight charges if the delivery is returned, refused or cancelled during processing.

Privacy

Use of Information Collected
All information Sarah Tamblyn Designs collects through the course of normal business dealings remains confidential.
Sarah Tamblyn Designs does not disclose personal information to any other organisations – unless the owner of that information has given their consent.
Information is only used for processing orders or marketing purposes – which may include:

  •  fulfilment of orders;
  • statistical analysis of customer shopping habits, interests, and preferences to assist in improving the range of goods and services;
  • analysis of relevance of special offers and promotions and sending information about these promotions and products including sending information by email providing the customers consent has been given for this service and;
  •  conducting other activities such as promotions which involve the awarding of prizes.

Security of Information Collected

Sarah Tamblyn Designs takes all reasonable precautions to ensure that any personal information received is kept confidential.
For sending information and for delivery of orders placed through its website, it is necessary to disclose some personal information to third parties such as delivery contractors.
No personal information will be disclosed to any other third party without your consent.

Bank Account Details

On completion of orders, payments are redirected to the PayPal site. Sarah Tamblyn Designs at no stage collects or stores any customer’s bank account details as PayPal is a separate site. Therefore Sarah Tamblyn Designs holds no responsibility for any fraudulent activity involving customer’s bank account details.